
Knowing most Yapta users prefer to book their flights direct from an airline website, we thought you’d appreciate knowing which airline sites perform best. Compuware Gomez, which monitors website performance, conducted an exclusive 15-month study (at the request of USA TODAY) and ultimately determined that AirTran was the best-performing (or fastest) home page, while Delta, Hawaiian and Frontier were tied for second. Delta’s website was No. 1 for performing transactions, and AirTran’s site, No. 2.
As for hotel sites, Gomez named Marriott the the top-performing hotel booking site.
Also worth noting, among the 46 online travel agents included in the study, the fastest average home-page load of any travel website (1.231 seconds) went to…(insert drum-roll here)… Kayak. It’s nice to know that the engine that’s powering Yapta’s flight search is the fastest on the track.
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With the recent flurry of airline mergers between Delta & Northwest, AirTran & Southwest, and United & Continental, airline industry analysts are now speculating that American Airlines may be the next to merge in order to compete with these mega-carriers. But with who?
According to a Forbes blog post, analysts from Morningstar believe that American Airlines “needs to make a big splash” to remain a player in an increasingly competitive market.
“Once the industry’s largest carrier, [American Airlines] is now the third-largest…and any scale advantage it may have garnered is gone,” the Morningstar analysts write. “Ironically, AMR is at a substantial disadvantage, given that it steered clear of bankruptcy during the recession,” [Basili] Alukos and [Adam] Fleck say, pointing out that American’s labor rate is the industry’s highest on an equivalent basis.”
Given that it lags behind United-Continental and Delta, Morningstar figures American is ripe for consolidation and would make a solid fit for partner JetBlue. The two cooperate on domestic and international flights at JFK and Boston’s Logan Airport, and JetBlue’s lighter cost structure would help American be more competitive while beefing up the combined company’s international business.
Late last month JetBlue CEO Dave Barger said his airline does not need to find a merger partner to remain competitive with rival Southwest. Time will ultimately tell as Southwest’s pending merger with AirTran will certainly enable them to apply some competitive pressure in JetBlue’s key expansion markets like Boston and the Caribbean.
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A number of media outlets are reporting that AirTran has raised its fee for a first checked-bag to $20. The new fee will take effect on Sept. 1 and will apply only to coach-class reservations made on or after Aug. 17th.
AirTran will continue to charge $25 for a second bag, and those in business class and elite frequent fliers can continue to check two bags at no charge.
The popular frequent-flier website WebFlyer.com notes that among low-cost carriers, AirTran’s fee will now match Frontier Airlines’ $20 charge for first-checked-bags.
For an airline-by-airline list of baggage fees, check out this chart from airfarewatchdog.com.
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American Airlines flight attendants authorized their union leaders today to call a strike against the second-largest U.S. carrier if they are freed from further negotiations. According to the Association of Professional Flight Attendants, about 97 percent of those voting cast ballots to support a walkout.
The vote is a signal to American’s management that the attendants will push toward a strike unless contract issues including compensation and retiree benefits are resolved. A walkout can’t occur until the union and American complete several additional steps required under a federal law governing airline labor talks.
Contract discussions resumed yesterday, about a month after the National Mediation Board ordered the two sides back to the bargaining table. Flight attendants had asked the board to find talks at an impasse and trigger a 30-day cooling off period that must come before a strike.
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WestJet Airlines, Canada’s second-largest airline, has finally launched its long-awaited loyalty program. Passengers can now earn WestJet “dollars” if they sign up for its credit card program with Royal Bank of Canada and MasterCard, or through the airline’s Frequent Guest program.
According to WestJet, the dollars can be used as cash to pay for a flight on any date to any destination. There are no points, redemption grids, advance bookings, blackouts or seat restrictions.
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Thousands of airline passengers in the United States and overseas are still stranded after this weekend’s snowstorm on the East Coast, and more storms are heading for the Midwest in the coming weekend. Several airlines are offering travelers heading to or from parts of the country affected by winter storms the ability to change their flight plans without being charged a fee. Here’s a snapshot of what each of the major carriers are doing to help you:
American Airlines says they are following their storm policy. People flying in and out of Wisconsin today through December 24th, are able to change their flights without a fee or penalty. The best way to do so, is to call American’s Reservation Services at 1-800-433-7300. That line is open 24/7.
Delta Air Lines and Northwest Airlines are allowing passengers with tickets from Dec. 22 to 27 to make free changes.
United Airlines is encouraging customers who are flying to, from or through the Midwest between Dec. 22 and 27 to change their flight itineraries and travel early.
Midwest Airlines and Frontier Airlines are allowing any passengers with tickets through Milwaukee for Dec. 22 to 25 to rebook for free.
AirTran Airways is allowing passengers traveling to or from Mitchell, Chicago Midway Airport and a few other Midwest cities who have Dec. 24 or 25 tickets to change their booking for free.
The New York Times addresses some of the questions travelers may have about their flights. If you’re reading this post from an airport gate somewhere, you’ll appreciate this article.
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In an unexpected move, American Airlines, United Airlines, Delta Airlines, Northwest Airlines, US Airways, Frontier Airlines, AirTran Airways and Midwest Airlines are waiving their holiday advance-purchase requirements – dropping some ticket prices by as much as 79%
Take for example an American flight between Dallas and New York: On Wednesday, it sold for $1,858 roundtrip. A day later, the price had been slashed 79% to $388 roundtrip. Delta’s Atlanta to Seattle no-advance purchase airfares were priced at $1,198 before diving some 78% to as low as $258 roundtrip.
Still, there are requirements around the no-advance-purchase requirements. The sales are date-specific for the lowest fares and tiered on peak travel dates. Here’s a breakdown:
Tier 1 is the cheapest and available on Dec. 16, 17 and 25, and Jan. 1 and 4.
Tier 2 fares are about 30% higher than the lowest and available only on Dec. 18, 20, 21, 24, 30 and 31. That Dallas to New York flight, for instance, is $478 those days.
Tier 3 tacks on another 25% to the price with travel dates restricted to Dec. 19, 22, 23, 26, 28 and 29. For the Dallas to New York travel, the ticket price is $100 higher than tier 2.
Tier 4 fares have not been included in the holiday airfare sale and are more expensive. These fares – as expected – cover Dec. 27 and Jan. 2 and 3.
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Google announced on their blog today that they’re partnering with Virgin America to provide free WiFi on every Virgin America flight between November 10, 2009 and January 15, 2010.
“Whether it’s using Gmail to confirm an airport pick up time with your brother, doing some last minute gift shopping for your niece on Google Product Search or searching Google.com for a good sweet potato pie recipe before touchdown — we hope this makes it a bit easier to stay connected with family and friends while you’re up in the air.
You can find out more about our partnership, where Virgin America flies and how the in-flight WiFi service works at www.freeholidaywifi.com.”
Virgin America currently serves 10 major markets, including San Francisco (SFO), Boston (BOS), Ft. Lauderdale (FLL), Las Vegas (LAS), Los Angeles (LAX), New York (JFK), Orange County (SNA), San Diego (SAN), Seattle (SEA), Washington-Dulles (IAD).
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