Frequent travelers looking to make the most of their miles may want to pay attention to the results of the inaugural Mile Satisfaction Survey from MileCards.com. According to the survey that compares the five largest U.S. frequent flier programs (which represent about 90% of frequent flier members at U.S. carriers), Southwest Airlines’ rewards credit card ranked No. 1.
Sixty-two percent of Southwest Rapid Rewards members said they would recommend the program to others. United Airlines was No. 2 at 55 percent. Fort Worth-based American Airlines was No. 3 at 52 percent. Delta Air Lines was No. 4 at 49 percent. US Airways, which merged with American in December, was last at 43 percent.
Sixty-four percent of Southwest’s credit card holders said it’s easy to get a travel award, compared with 56 percent for United, 53 percent for American, 48 percent for Delta and 45 percent for US Airways.
Half of frequent fliers say their biggest frustration is award flights costing more miles than expected. Southwest ranked well in that category, with the lowest average miles cost (21,176 miles) of the five largest U.S. airlines.
Here’s some more travel news you can use:
- Have you ever wondered when is the best time to book your airfare? Well, the Travel Editor for CBS, Peter Greenberg, explains why he targets 1 a.m. on Wednesday mornings in the time zone where the airline’s booking center is based.
- The price to board an airliner in the United States has risen for the fourth straight year, making it increasingly expensive to fly almost anywhere. The average domestic round-trip ticket, including tax, reached $363.42 last year, up more than $7 from the prior year, according to an Associated Press analysis of travel data collected from millions of flights throughout the country.
- If you’re confused about all the various airline fees associated with booking and checked luggage, check out this article from The Detroit Free Press that spells out all airline fees in detail.