To prevent long lines at check-in counters and self-service kiosks, the carrier began experimenting with the device — called Your Assistance Delivered Anywhere — in October at Boston Logan. They’re now available for agents at nine airports: Dallas/Fort Worth, Albuquerque, Boston, Chicago, New York JFK, New York LaGuardia, Miami, St. Louis and San Juan, Puerto Rico.
The device can also check flight status, provide connecting information, display maps of other airports and print baggage tags for customers checking luggage.
Here’s some more travel news you can use:
- Continental Airlines announced that it has partnered with Stirrings, a cocktail-mixer brand, and will begin selling “specialty cocktails” on its flights. The airline will offer a mojito and pomegranate martini. Continental also teamed with Red Bull to offer the energy drink. All three are offered with alcohol for $9 apiece or without for $3. (Maybe it’s me, but an energy drink while strapped in the middle seat at 30,000 feet doesn’t sound appealing.)
- This ABC News article outlines the 5 biggest mistakes when buying airfare. Here’s the Cliff’s notes: (1) Buying tickets on the weekend, (2) Flying on Fridays and Saturdays, (3) Checking bags, (4) Forgetting about Facebook & Twitter, (5) Not accounting for fuel surcharges.
- Flights resumed this week on JFK Airport’s “Bay Runway,” after a four-month closing for construction. The $348.1 million project to widen and resurface the runway, which is the longest and busiest in the region, was completed on budget and ahead of schedule. Some were worried about the delays this project might cause for summer travelers, but not us.
- The Feds have proposed fines of nearly $2.5 million for safety violations against two regional air carriers that operate commuter flights for United Airlines and US Airways. The FAA said today that it wants to fine Trans States Airlines and GoJet Airlines for violating maintenance procedures and operating nine jets on 320 flights when the planes were not in compliance with safety regulations.